Key Account Manager - USA

Role description

Keycraft is an international toy and gift business specialising in on-trend, impulse-driven products for retailers. We work closely with retailers around the world to deliver fast-moving, trend-led ranges that excite consumers and drive incremental sales. Our success is built on speed to market, strong retail partnerships, and a collaborative, entrepreneurial culture.

Our Values

• Passion – Team, we can do this!

• Caring – Customers and colleagues first

• Transparent – Openness builds trust and leads

• Creative – How can we do this better?

• Accountable – Consider it done!

About the Role

We are looking for a Key Account Manager to join our high-energy, fast-paced US sales team. This role is responsible for managing and growing key mass market retail accounts, delivering commercially relevant, trend-driven toy solutions.

You will work closely with our Product Development team to identify emerging trends and bring new products to market quickly, ensuring our retail partners stay ahead of consumer demand.

This is a hands-on, commercial role that combines account management, range building, and strategic growth. You’ll be a trusted partner to your customers, with real influence over product direction and go-to-market decisions.

Who This Role Suits

This position would suit:

• An experienced Retail Buyer or Junior Buyer looking to move to the vendor side;

• A Brand Manager with experience in the Toy/Gift space; or

• A proven Key Account Manager with strong mass market retail experience and a passion for fast-moving consumer products.

Key Responsibilities

• Identify the global macro trends and be able to present 

• Manage and grow key mass market retail accounts

• Build strong, long-term retailer relationships

• Collaborate with product development on trend-led ranges

• Drive sales growth, distribution, and commercial performance

• React quickly to market trends and retailer needs

Why Join Keycraft?

• Fast-growing, entrepreneurial business

• Trend-led, dynamic product categories

• High visibility role with real commercial impact

• Supportive, collaborative global team

If you’re commercially minded, enjoy working at pace, and want to play a key role in shaping ranges for major US retailers, we’d love to hear from you. Apply below, attaching your CV and cover letter.